5 Essential Customer Engagement Metrics and KPIs

It’s no secret that customer engagement is critical to the success of a company. Customers are people who can either make or break a business. Needless to say, businesses across the world seem to have understood this very well, which is why they tend to ensure that their marketing and customer engagement strategies are on

What Is Integrated Marketing?

Integrated Marketing is the practice of combining traditional marketing and digital marketing to reach new consumers. It’s about how to maximize free and effective marketing strategies to generate leads, increase sales and drive ROI. Integrated marketing (IM) is a type of marketing that combines media and marketing techniques to help the target audience find and

How to Choose the Best Business Management Software

Effective business management software helps you track and manage your business data and activities while giving you flexibility in accessing, sharing, and collaborating with your team. Good business management software should provide you with the ability to view your financial data in one place, which makes it easier to manage your business finances. In today’s

Best Video Conferencing Software for Small Business

Video conferencing software is a software application that supports the sharing of a single video source to multiple destinations, allowing a video teleconference to occur. They are a popular alternative to traditional teleconferencing for small organizations that do not require a phone system’s added security or portability. The software makes the connection between a person

6 Ways to Increase Small Business Sales on a Budget

For many businesses, the goal of increasing sales is the ultimate goal. It’s the reason why people start businesses in the first place, and it’s what keeps them going through the ups and downs that come along with the business world. Many business owners have found ways to increase sales on a budget, but there

Things You Need to Do to Help with Tracking Your Digital Marketing Campaign

The term digital marketing was coined in 1995 by then-CMO of Apple Steve Jobs. He famously stated that Apple’s biggest new product was the category killer that hadn’t launched yet. Digital marketing is now a $5 billion industry, but it has evolved considerably over the years. A new generation of marketers has created the “social